How satisfied are you with this response? Good to see some useful, helpful content. Azurewave; Chicony and Suyin If you have more than one choice you’ll need to identify which one to install. Sorry this didn’t help. Manually update the driver. Having just had to go through this process for the 3rd time Thank you Microsoft for forcing your flawed Win10 drivers onto Asus A52F laptop. Do we get a value for what we pay?

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Sorry this didn’t help.

I’ve tested it using the MS camera software and Skype. In my case I selected Windows 7 64 bit as that was my original installation. Do we get a value for what we pay? It seems everything is money, money, and more money.

It was fine for a few years. Now the camera displays perfect degrees upside down. Having determined the PID, download the driver and unzip the file.

Thank you for this. Did this solve your problem? Now just ensure the location where the downloaded driver file is appears in the search box and click Next.


You will need Admin access to update the drivers. But as you say, it’s certainly due to the ” lack experience in searching for and installing drivers” After many attempts to resolve I had my tech uninstall imaging device USB2.

Camera/AMVS007/Driver/x32/jmcam_awcr.inf Driver File Contents (

This cost should be born by MS or Skype for it is a design issue of Windows This site in other languages x. I have the same question I’ve spent more hours than I care to contemplate trying to sort this out with a PC-illiterate parent in Africa on the end of a slow internet connection.

Sorry, but for some old laptops, the win 7 drivers are not compatible with win 10 Idem with the others made for Vista. In reply to MarkPet’s post on August 9, Ensure you select the correct version ie 32 bit or 64 bit. Finally go back into Skype and check your camera image. I’ve never heard of this type of problem. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


In reply to Knarf45OQ’s post on February 8, In reply to te48’s post on January 26, The link to the driver and identification procedure is shown above. Select “Camera” In my case I had a choice of three different drivers: I rest my case now. A list of Drivers by category will appear.

Fixed ASUS USB Webcam Issue in Windows 10 – Driver Easy

I installed the Windows 10 preview recently. Right Click and Left Click “Properties”. Manually update the driver. Azurewave; Chicony and Suyin If you have more than one choice you’ll need to identify which one to install. My browser blocks access to that site.

No error written in the event log. Yes, it may be the latest but it is also broken